- No experience is necessary to get started!
- Be a part to a $400 billion industry that is growing!
- Run your business from home!
- Very low start up cost!
- Huge income potential!
- Brokering doesn't require employees!
- Do business anywhere in the U.S. Canada or even International!
- Easy to relocate, all you need is phone, internet and KNOW HOW!
- You can always sell your business or pass it on to your family!
- Easy and profitable add on to existing trucking operations!
- And much more...
No special background is required.
independent owner/operator with my own authority for the last twelve years, I used a number of brokers in the early days. About half of these were what I call a ‘one and done’. I would haul a load for them and , due to poor communication, outright lies from them concerning the load, unrealistic pickup and delivery requirements and slow pay (one was even a ‘no pay’), it took me a while to weed out the fly-by-night brokers and find a handful of good ones. There was one agent for a ‘big box’ broker that always had a good load for me, was honest with me, even told me if her customer was a consistent ‘problem’ shipper so I knew what to expect before I checked in for the pickup or delivery. All things change and, since she was a conscientious professional, she got promoted out of the broker side into sales. Another agent I worked with lost an account he had where we both made money and after that , his loads were hit and miss.
The, almost by accident, I found a good broker.
Many large trucking companies have a broker side to cover loads they don’t want/can’t handle with their own trucks. This 1,500 truck company had about twenty agents on their broker side, scattered across the US. I was in Salt Lake City looking for a load to California and her load was posted on a load board I was a member of. I hauled the load for her and the next time I was in that area, I caller her again and she gave me another load. After the second load, we talked and she wanted to know what area I wanted to go to out of Northern California where I was based. These are sometimes called ‘preferred lanes’. She had a load I wanted to an area I liked to run and she put me in touch with another agent who had an account with loads that took me back home again.
Long story short, I ran exclusively for this carrier and a couple of their agents on their broker side for almost ten years until we both retired. She knew where I liked to run and how I liked to run, what my minimum rate per mile was and what I could and could not do. After a while, I called her my ‘company sales agent’ rather than a broker’s agent. I made her money and she kept my truck loaded with usually good freight and made my company money. One of the things I appreciated about her was that she had a memory. a few times, she called me and said “I am in a jam. I have a load I have to get covered. It doesn’t pay worth a crap, it has a lot of deadhead (empty) miles in it for you but the driver I had on it fell off the load and I gotta get it covered.” She told me about the load and she was right, it barely paid above my cost, but I did it and got her out of the spot she was in. A couple of weeks later, she said “Remember that crappy load you helped me out with a while back? Well, here’s payback.” And she had a ‘one off’ (not a regular account or regular shipper) and it was a great load.
Now, to pat myself on the back, she had good loads for me because she knew that I was honest, communicated well, made my pickups and deliveries on time and gave good service to her customers. She didn’t have to ‘hold my hand’ when I was on a load for her. There were other carriers that she had worked with in the past that she never had a load for because they were not reliable. She always had a load or could find a load for her ‘trusted carriers’.
The advantage I had with this broker was that they had national accounts with companies like Wal-Mart, Taylor Farms, Heinz Foods, Tyson, Coca-Cola , Kraft Foods, Target… companies that I could never get a foot in the door with as a one-truck carrier. I don’t mind paying ten or fifteen percent of the revenue for access to these loads to keep my truck rolling and generating revenue. Having a good relationship with a reliable broker-get me access to loads I would never have a chance for on my own.
There are a lot of fly-by-night brokers out there, a couple of the ‘big box’ brokers that I have found keep 50% of the revenue and , after I have accepted the load, call and say, “Aww, the shipper canceled that load. Sorry.” which means after they gave me the load, they found someone who would haul it cheaper.
Many owner/operators consider brokers to be leaches but we both need each other. They have the loads and we have the equipment to haul them. Once you find one that you can have a good working relationship with, you both profit.
What is the Function of a Freight Brokerage?
A freight brokerage acts as a go-between for the shipper who needs to transfer their cargo and the carrier (trucking firm) who has the capacity to do so. A freight broker can supply the truck and trailer capacity each shipper needs to get their freight out the door and to its destination by utilizing a network of these regional, national, and international transportation companies.
Freight brokerage is all about building relationships. As a result, the shipper entrusts their consignment to the brokerage's network of carriers. This procedure saves time for each shipper by avoiding the time spent directly arranging with and selecting a carrier. Instead, any shipment that is routed through a freightbrokerage is monitored from beginning to end by that broker.
A Freight Broker's Responsibilities
Reliable Carriers are being vetted.
A freight brokerage's job begins long before your cargo leaves your loading port. This starts with a comprehensive screening of the company's carrier base.A good freight brokerage recognizes the need of dealing with reputable carriers. Integrity and dependability are important priorities for them.
It's worth noting that not all freight brokerages, or even carriers, are of consistently high quality and dependability. Careful carrier vetting is a critical component of establishing a high-quality supply chain.
Logistics
The process of transferring your freight may begin after a broker is confident in the quality and reliability of the carriers in their network. A brokerage's primary duty is to plan your shipment's route from beginning to end, regardless of the resources required.
A freight brokerage will identify the best feasible method to deliver your freight to your destination, whether it's across the country or just to a nearby town.
Having a Freight Brokerage as a Partner
Partnering with a freight brokerage is a trust exercise, and the good ones understand this. When you choose to entrust your freight to a freight brokerage, their task begins immediately as they search for the greatest match for your unique freight.
Although you may only interact with one member of a freight brokerage as the shipper, there are many people working behind the scenes to guarantee your freight is delivered smoothly.
A freight brokerage's major job is to make you feel at ease every step of the route through open communication and a clear understanding of expectations from the start. A professional freightbrokerage will work hard to meet your deadlines and will be completely open and honest in their responses to any of your questions.
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